July 22, 2020 : Signis India organised an online National Session on Crisis Communication Management on 21st July 2020 through Zoom. Signis world President Ms Helen Osman was the resource person. 35 members of Signis India participated in the session. Ms Helen Osman enumerated Crisis Communications through nine points :

1. Identify your crisis communications team,
2. Understand the role of the communication director,
3. Identify and train spokespersons,
4. Build relations with the media,
5. Establish notification and monitoring systems,
6. Identify and know your stakeholders,
7. Develop holding statements,
8. Assess the crisis situation,
9. Finalize and adapt key messages

 

After her presentation, participants actively participated in the discussion and shared their views on managing the crisis.

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